Privacy Policy

Effective Date: 22 May 2026

1. Introduction

Welcome to AskGanesa ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enrol in our astrology courses and webinars.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the site.

2. Information We Collect

We collect information that you provide directly to us, including:

• Full name, email address, phone number, and city when you register for a course or webinar
• Payment information processed securely through Razorpay (we do not store card details)
• Communication data when you contact us via email or support forms
• Usage data such as IP address, browser type, pages visited, and time spent on the site

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process your registration and payments for courses and webinars
• To send booking confirmations and course materials via email
• To send important updates, schedule changes, or administrative messages
• To send promotional content and offers (you may opt out at any time)
• To improve our website, courses, and overall user experience
• To comply with legal obligations and resolve disputes

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Razorpay — for secure payment processing
• MSG91 — to send transactional and promotional emails/SMS
• Zoom — for hosting live webinar sessions
• Law enforcement or government authorities if required by applicable law

5. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser. For more details, see our Cookie Policy.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time
• Lodge a complaint with your local data protection authority

8. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

• Email: support@learn.askganesha.com
• Website: www.cosmicpath.in